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Common Issues - Display

This page is dedicated to common issues surrounding device display. If you are experiencing an issue that does not relate to display consider looking at one of the other pages in this section, which are also listed here.

Make sure to Update Playable!
A lot of times issues can be fixed by simply updating your plugin to the latest version, please make sure to check you are on the latest release version before looking further into this section. More info on how to do this here

Cannot block, lock, or force screen orientation in a Playable#

This is likely due to Ad Networks having the requirement that all playables must support and work in both Landscape and Portrait orientation. This means we do not support forcing or locking any one orientation in a Playable.

Possible solution:

  • Make sure your playable works in both portrait and landscape, and that the UI scales appropriately so that elements are not off screen in either orientation.