Luna Elements FAQ
What size is the Luna Elements engine
I would like to change something in the playable but there's not the option I need. What can I do?
We've exposed the most commonly used options in each of the templates. However, if you think we're missing something valuable, then why not leave us some feedback and let us know.
What is the difference between the Media Library and Asset Library?
The Media Library is a Create Hub feature which allows you to upload and manage your various media across various products.
The Asset Library (which is within the Media Library) gives you access to a set of default assets provided by us to use across your creatives.
Why doesn't audio play until user clicks?
Autoplay is a browser limitation, and defined at a user level. Please refer to this policy update for more information. Therefore, when testing your playable ad you may find that audio doesn't start automatically.
However, this may not be the case in when the ad is displayed by the ad network SDK.
We therefore recommend you test or consult with the ad network for specific behaviour.
Can I disable the end card?
Whilst you can’t disable the end card, you can remove all fields and use a transparent image (provided in the Luna Asset Library) to achieve this result.
- Change the type to “Button Only”
- For Button image, use the Transparent image provided in Assets > Controls > Utilities
- Change the background color to transparent
And then, in the App Store Controls section, enable the ‘Whole End Card Is Clickable’ field.